Web maintenance

Our goal is to carry out the necessary web maintenance duties within a two-week timeframe. However, please note that the exact timeline may vary based on the project's scope and the efficiency of our communication. We're committed to ensuring a prompt and efficient process for your project.

Below is an illustrative example of what this package contains. Our team will be able to work with you and give you a more detailed project outline when we know the scope of your project.

Premium 2-hour consultation with ecommerce consultant

Goal identification

Content assessment and testing

Content updates

Security enhancements

Website audit

Backup and recovery

Performance monitoring

Technical maintenance

Broken links and errors

Content management system updates

User experience enhancements

SEO overhaul (if necessary)

Browser compatibility checks

Monitoring and analytics

Legal compliance checks

Performance optimisation

Change reporting

1 hour staff training

Change documentation log

Yes, you can see some of the work we have previously carried out by clicking the link here: our work

By default, our package doesn't include product photography or written content. However, we're here to support you. Our team will provide you with a free product photography guide and a product description guide, as well as a guide for the other site pages (e.g. FAQ's). This will enable you to create outstanding content. We'll also review your content and offer recommendations to ensure its suitability for the website.

Should you require additional written or visual content our team is more than willing to provide these services for an extra fee. During the initial consultation, we can discuss pricing details and tailor our services to your specific needs.

We accept debit cards, credit cards including Amex, Shop Pay, PayPal, Apple Pay and Amazon pay as well as Bank transfer.

You'll make an up-front payment based on the agreed price for your project. We believe in the quality of our work, which is why you'll only proceed with payment after a thorough consultation. This way, you'll have a chance to review and ensure your draft website aligns with your vision and meets your expectations.

Please note that any additional extras such as extra services, Shopify subscriptions and domain names are not included in the package. You will need to pay for those additionally. Our team will discuss any additional costs that you will need to pay before commencing work.

Our competitive pricing and commitment to efficiency lead us to request full payment before commencing work. This approach allows us to work swiftly to get your site up and running without the delays associated with milestone billing. Your satisfaction and project progress remain at the forefront of our payment process.

Whilst our agency predominantly deals with Shopify due to its specialist back-end systems, our team will be happy to assist your website refresh on other platforms.

We endeavour to harness the power of the fully hosted ecommerce platform Shopify for your website. Our choice is rooted in its exceptional capabilities, Shopify stands as the cornerstone of our website development due to its cutting-edge functionality and its innate ability to evolve and seamlessly adapt in tandem with your business's growth. Our reliance on Shopify ensures comprehensive integration with sales channels, a robust inventory management system, and seamless payment gateways and checkout solutions.

Our web design package offers a comprehensive and unparalleled solution to establish your online presence with confidence. We leverage the superior functionality of Shopify's specialist ecommerce platform, a fully hosted solution that seamlessly scales with your business.

In our pursuit of cost-effectiveness without compromising functionality and customisation, we've curated a selection of free themes that can deliver top-tier performance for your online store. Depending on the unique requirements of your business, we'll recommend the theme that's the best fit. Our roster of themes includes Crave, Refresh, Dawn, Ride, Taste, Craft, Publisher, Sense, and Studio. If you require a specific paid Shopify theme, we are happy to work with your theme for an additional cost.

For businesses with more extensive budgets and specialised functionality needs, we also provide a premium package featuring paid themes, ensuring that you get precisely what you need. Click here to see the premium package.

If you need more help, our team are here to help. Simply email our friendly team of experts using the email

hello@efficientecommerce.com

with your questions and they will get back to you within 24 hours. Alternatively, click this link contact us.

At Efficient Ecommerce we prioritise the security and protection of your website and data. Here's how we address these crucial aspects:

All of our sites are fully hosted on the secure Shopify platform, which boasts a formidable array of security features. Shopify implements stringent measures, including SSL encryption, PCI compliance, Content Security Policy, Two-Factor Authentication, Secure Checkout, and Security Monitoring. These safeguards collectively ensure that both your store owner and customer data remain shielded from online threats.

Our team takes data protection seriously, and we ensure GDPR compliance. Your data is stored in a secure database, and we do not share it with third parties, we maintain the highest standards of data privacy. Our database system is encrypted and has robust authentication, precise authorisation controls, and comprehensive auditing. Furthermore, the principle of least privilege is adhered to, which means granting only the minimum level of access necessary for each task. Various user roles and permissions are established to ensure that different types of data and transactions are handled with the utmost security.

We also advise a cautious approach to integrating third-party apps into your website. Our aim is to limit the sharing of your data with external entities, ensuring that your data remains within your control and in secure hands.

Upon project completion, we will equip you with a concise how-to guide, along with links to valuable Shopify resources that can aid you in content management. If you find the need for further, in-depth training, our team is readily available to arrange a tailored package to meet your specific requirements. We're here to ensure you have all the necessary support for effective content management.

Our team does its upmost best to ensure that you will be happy with your online store. From our initial consultation to our draft demo store which will showcase the design of your store in detail. Before we commence work and take payment, we will then offer you two free revisions - (additional revisions provided for a fee).

In the unlikely event that you are unhappy with your online store, our team will be able to support you to address and rectify any additional concerns that you have. In the unlikely event that you are still not satisfied, our mediations team will step up and work to navigate a solution with you.